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Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
Ridership Increased by 40%
Assisted over 10,000 bridge plates since 2020
Guided over 10 million customers around the MBTA transit system since 2017
"Our vision is to lead a transformative culture shift for the Boston commuters and community as a whole, embodying friendliness and engagement at every interaction.”
Transit Ambassador Program Mission Statement
Block by Block 1995
Block by Block serves more than 150 unique programs nationwide, including other aspects of the urban experience such as parks and transit systems.
Chinatown North & South 2017
MBTA hired Block by Block to provide it's daily commuters with our excellent customer service
Program Expansion 2020
Transit Ambassadors did an amazing job serving MBTA customers which led the MBTA to expand the program throughout the entire transit system.
Silver Line 2022
Transit Ambassador Program expanded to the silver line, covering Silver line way, World Trade Center, and Courthouse
Transit Ambassadors are now Unionized 2024
Transit Ambassadors join Teamsters Local 25
ABOUT US
